Contact Us

At AU Fashion, we are committed to providing exceptional customer service, transparent communication, and a seamless online shopping experience from start to finish. Whether you have questions about our real leather jackets, need expert help with custom sizing and fit, require assistance with order placement, payment issues, shipping updates, delivery timelines, or need guidance regarding returns, refunds, and exchanges, our dedicated customer support team is always here to assist you.

If you are looking for more information about our men’s leather jackets, women’s leather jackets, biker jackets, leather coats, custom leather jackets, or made-to-measure leather garments, feel free to reach out to us. We also handle inquiries related to bulk orders, wholesale leather jackets, corporate gifting, private labeling, and international shipping, ensuring reliable support for both individual and business customers.

Our team is happy to provide detailed guidance on leather care instructions, product maintenance, jacket measurements, size charts, and fit recommendations to help you make a confident purchase. Every AU Fashion product is crafted using high-quality real leather, designed for durability, comfort, and timeless style, and we stand behind the quality of every item we sell.

For faster and more efficient assistance, we kindly request that you include your order number, product details, and a brief description of your inquiry when contacting us. Our customer service representatives typically respond within 24–48 business hours, excluding weekends and holidays. Your satisfaction is our highest priority, and we are dedicated to resolving every inquiry with care, professionalism, and attention to detail.