Shipping policy

This shipping policy applies to (Australia) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

B. TRANSIT, HANDLING & ORDER CUT OFF TIME FOR STANDARD SHIPPING

Generally, shipments are in transit for 8 – 15 days (Monday to Friday).

Order cut off time will be 04:00 PM and time zone (GMT+10:00) Australian Eastern Standard Time (Brisbane).

Order handling time is 2 - 3 business day (Monday to Friday).

C. TRANSIT, HANDLING & ORDER CUT OFF TIME FOR EXPRESS SHIPPING

Generally, shipments are in transit for 1 – 9 days (Monday to Friday).

Order cut off time will be 04:00 PM and time zone (GMT+10:00) Australian Eastern Standard Time (Brisbane).

Order handling time is 0 - 1 business day (Monday to Friday).

D. DELIVERY TERMS

We use the Australia Post, DHL, FedEx, DPEX to deliver the product.

E. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@aufashion.com.au

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.